Clarity is the ultimate sophistication.
– Leonardo Davinci
Q&A - You ask -> We answer
Questions we hear often
Honest answers to the things businesses ask before working with us.
How long does a website project take?
Typically between 3 and 6 weeks. This timeline allows us to move through detailed planning, design, precise development and testing to ensure a result that truly works for your business.
Will I be able to update the website myself?
Yes. We build our sites in WordPress content management system so that you can easily edit text and images without needing technical skills. After launch, you’ll receive a brief guide on how to manage your content. If you need any more challenging update we are always here for you.
What do I need to prepare before we start?
It does help if you provide your content, but it’s not required. We can guide you through content creation or handle copywriting as part of the project. We’ll make sure your message is clear and compelling.
In case you already do have content we will need:
– Your logo
– Content (text)
– Imagery
If you don’t have these ready, we can point you toward the right specialists or provide creative guidance.
What if I already have a website?
We can redesign and rebuild your existing site, keeping what works and improving what doesn’t. We’ll also handle the migration so nothing is lost.
How is the project price determined?
Pricing is individual and depends on the volume of content, specific functionalities, and design complexity. You will receive a detailed proposal following our initial discovery call.
Do you work with businesses outside Bulgaria?
Yes! While we specialize in local Bulgarian businesses (just for the last couple of years), we worked for many years with clients across the world. Our process works seamlessly over video calls and email.
What is included in the monthly maintenance?
Our Essential Care plan covers security, backups, updates, and uptime monitoring. The Growth Retainer adds social media planning, content strategy, and ongoing SEO optimization.
How do I know which package is right for me?
Start a conversation with us — we’ll recommend the best fit based on your business goals and budget. There’s no pressure and no obligation.
Do you offer refunds?
We work in milestones with your approval at each stage. This means you’re never surprised. If something isn’t right, we’ll fix it until it is.